Our orders are shipped using FedEx Overnight. When placing an order you must provide us with your complete street address in the Shipping Information section of the checkout form. Unfortunately, our carrier cannot deliver to PO boxes.
Shipping charges are calculated online in real-time using quotes from our carrier. These amounts are estimates and are not always indicative of what we will actually be charged by our carrier in certain cases. In cases where the shipping cost will be more than the amount quoted at the time of your order, you will always be contacted with the actual shipping cost before your order is shipped. At this time you will have the option of either confirming or cancelling your order.
In certain cases it may be less costly for us to ship your order using an alternative carrier. In such cases your order total will be adjusted and we will charge you the lesser shipping fee.
Certain large or irregular items requiring special delivery arrangements and cannot have their shipping calculated online. You will be notified before completing your order when purchasing such items. In these cases we will contact you with details before your order is shipped, and you will always have the option of confirming or cancelling your order before it is shipped.
From time to time we offer free shipping on orders over a certain amount. These offers are valid for our carrier's base ground service only, and do not apply to other shipping methods. Certain items do not qualify for free shipping discounts and will be charged the standard fee.
Orders for in-stock items are generally shipped the same day as we recieve your order and payment. Orders received after 12:00 PM EST may be processed the next business day. Orders for custom or special-order products may require additional lead time, and orders containing out-of-stock items will be shipped when the entire contents of your order is available. You will be contacted with an approximate ship date in these cases.
Shipping costs to Alaska, Hawaii, & APO/FPO addresses outside the contiguous 48 United States may require special handling or additional charges. You will be contacted before we ship your order to confirm any additional charges.
International orders cannot be processed online. Please contact us for a shipping quote and to place your order.